Royal Panda Terms and Conditions

Welcome to Royal Panda. These Terms and Conditions govern your access to and use of our website, mobile app, and all services offered under the Royal Panda casino brand. By creating an account or using RoyalPanda, you confirm that you have read, understood, and agree to be bound by these terms. We operate under Royal Panda Ltd. (Malta, reg. C58222), licensed and regulated by the Malta Gaming Authority under corporate group licence MGA/CRP/237/2013. If you do not agree with any part of these terms, you must not use our services.

Who We Are and Our License

We are Royal Panda Ltd., registered in Malta at Level 7, The Plaza Business Centre, Bisazza Street, Sliema, and operated as part of the LeoVegas Mobile Gaming Group. Our operations are fully licensed by the Malta Gaming Authority, and we are committed to fair, transparent, and responsible gaming practices. As part of our regulatory obligations, we participate in Alternative Dispute Resolution through eCOGRA and Blexr/CasinoReviews. Since launching RoyalPanda in March 2014, we have continuously developed our platform to meet the highest industry standards.

Eligibility and Account Registration

To use our services, you must be at least 18 years old or the legal gambling age in your jurisdiction, whichever is higher. You must register a single, personal Royal Panda account using accurate and truthful information. We reserve the right to verify your identity, age, and payment details at any time, and we may suspend your account until verification is complete. Creating a royal panda login gives you access to our full range of casino games, promotions, and account management tools.

• You must provide your real name, date of birth, and residential address during registration
• We may request identification documents to comply with anti-money laundering regulations
• You are responsible for keeping your royalpanda login credentials confidential
• You may hold only one account with us at any given time

Restricted Territories

We do not offer our services to residents of Afghanistan, Curaçao, Cyprus, Ethiopia, Iran, Iraq, Kuwait, Somalia, Syria, the United States, Yemen, or any other jurisdiction where online gambling is prohibited by law. It is your responsibility to ensure that using Royal Panda is legal in your country of residence. We reserve the right to refuse or terminate service to any player located in a restricted territory.

Bonuses and Promotions

Our royal panda casino bonus offers are designed to enhance your gaming experience while remaining fair and transparent. New players can claim our Casino Welcome Offer: a 100% deposit match up to $1,000 plus up to 2,000 Free Spins, unlocked gradually over 12 weeks. This royal panda no deposit bonus alternative for live tables comes in the form of our Live Casino Welcome Offer, giving you 100% up to $1,000 plus $15 in Reward Games when you deposit $10 or more. Wagering requirements for welcome offers are 35x the deposit amount within 7 days, while our standard casino bonus code promotions carry a 20x wagering requirement. Unused bonus funds expire after 7 days, and only cash stakes count toward certain wagering contributions.

We also run Lunch Spins, offering up to 30 free spins daily from Monday to Friday, and our Bamboo Bonus, which matches 50% of your deposit up to $150 extra every Thursday and Friday. Our RoyalPanda Loyalty Club automatically enrolls you upon registration, allowing you to climb VIP tiers through real-money play and unlock reloads and personalized rewards. Game contributions toward wagering vary: slots contribute 100%, table games 10% (First Person and Evolution titles 0%), video poker 10%, and live or crash-style games 0%, while select titles such as Blood Suckers and Dead or Alive contribute 70%.

Games and Fair Play

At Royal Panda, we offer more than 2,000 casino titles, including slots, live dealer tables, game shows, and jackpot games, with new releases added monthly. Our RoyalPanda slots library features providers such as NetEnt, Evolution, Pragmatic Play, Play'n GO, and Microgaming. Our live casino experience, powered by Evolution, includes roulette, blackjack, baccarat, craps, and First Person games streamed in real time. We also feature Royal Jackpot, our exclusive progressive jackpot, which can reward winners with prizes worth millions. All games available through Royal Panda are independently tested for fairness and use certified random number generators.

Deposits, Withdrawals, and Payments

We accept deposits via Visa, Mastercard, Skrill, Neosurf, Apple Pay, Paysafecard, and other region-dependent methods. Withdrawals are typically processed using the same method as your deposit wherever possible. We strive to process your royalpanda withdrawal request within 24 hours, though our licence allows up to 5 working days for processing. Please note that a 5% administrative charge applies to withdrawals of unwagered deposit balances, with a minimum threshold of €10. When you make a royalpanda deposit, funds are usually credited instantly, allowing you to start playing without delay.

Mobile and App Access

Our Royal Panda platform is fully optimized for desktop and mobile browsers, requiring no download, and we also offer a dedicated RoyalPanda app for smartphones and tablets. Whether you access our royal panda casino app or play directly through your browser, you will find the same extensive game library, secure banking, and account features. We continuously update our royalpanda casino app to ensure smooth performance across devices.

Responsible Gaming

We are committed to promoting responsible gaming and providing tools to help you stay in control. Our platform offers deposit limits, loss limits, time-outs, and self-exclusion options. If you feel your gambling behavior may be becoming a problem, we encourage you to contact our support team or reach out to independent organizations that specialize in gambling support.

Intellectual Property

All content on our website, including graphics, software, trademarks, and game designs, is owned by or licensed to Royal Panda Ltd. You may not reproduce, distribute, or modify any part of our platform without our prior written consent.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access at all times. To the extent permitted by law, we are not liable for indirect, incidental, or consequential losses arising from your use of RoyalPanda, including technical failures or delays caused by third-party payment providers.

Amendments to These Terms

We may update these Terms and Conditions from time to time to reflect regulatory changes or improvements to our services. Continued use of Royal Panda after such changes constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any updates.

Governing Law and Contact

These terms are governed by the laws of Malta. For any questions regarding these Terms and Conditions, our bonuses, or your account, please contact us at help@royalpanda.com or call +46 8 124 11 401. For data protection inquiries, you may reach our Data Protection Officer at dpo@leovegasgroup.com.