RoyalPanda Privacy Policy

At Royal Panda, we understand that trust is essential when you register, deposit, and play at our online casino. This Privacy Policy explains how we, Royal Panda Ltd., collect, use, store, and protect your personal data when you visit our website, complete your royal panda login, or use the RoyalPanda casino app. By creating an account or performing a royalpanda login, you confirm that you have read and understood how we handle your information.

Who We Are

Here at RoyalPanda, we operate under the corporate group licence issued by the Malta Gaming Authority (MGA/CRP/237/2013). Royal Panda Ltd. is registered in Malta (reg. C58222) at Level 7, The Plaza Business Centre, Bisazza Street, Sliema. As part of the LeoVegas Mobile Gaming Group, we adhere to strict regulatory standards so that everyone who plays royal panda casino online can do so with confidence in our data protection practices.

Information We Collect

When you register for a royalpanda account or complete royalpanda register, we collect several categories of personal information to verify your identity, process transactions, and deliver our services responsibly.

• We gather your registration details, including your full name, date of birth, email address, phone number, and residential address
• We collect financial data related to your royalpanda deposit and royalpanda withdrawal activity, including payment card details and e-wallet identifiers
• We track your gaming activity, including bets placed, games played, and use of any royal panda bonus code or royalpanda promo code you redeem
• We record technical information such as your IP address, device type, and browser whenever you access RoyalPanda through our app or website
• We may collect identity verification documents, including government-issued ID and proof of address, as part of our know-your-customer checks

How We Use Your Data

Royal Panda Casino uses the information we collect to run our platform safely and to personalize your experience. At RoyalPanda Casino, we rely on your data to verify accounts, prevent fraud, and monitor responsible gambling activity.

• We process your data to confirm your identity before you can complete your royalpanda casino login and access our games
• We use transaction data to process your royal panda deposit and payout requests securely
• Our marketing team may use your contact details to inform you about a royal panda no deposit bonus, royal panda free spins, or other promotional offers, unless you opt out
• We analyze gameplay to improve our royal panda live casino, slots collection, and overall platform performance
• We use your data to comply with legal obligations under our Malta Gaming Authority licence

Cookies and Tracking Technologies

Our Royal Panda platform uses cookies and similar technologies to remember your preferences, keep you signed in after your royal panda login, and analyze how you interact with our website and app. For complete details on the cookies we use and how to manage your settings, please refer to our separate Cookie Policy.

Sharing Your Information

We do not sell your personal data to third parties. Our RoyalPanda library of partners is carefully vetted to keep your information secure while we operate our services.

• We share data with payment processors to complete your royalpanda withdrawal and deposit requests
• We share information with identity verification providers to confirm your age and eligibility to play at royal panda casino
• We may disclose data to regulatory authorities, including the Malta Gaming Authority, upon lawful request
• We work with game providers such as NetEnt, Evolution, Pragmatic Play, and Microgaming, who may receive limited gameplay data to deliver our slots and live casino titles
• We may share information with dispute resolution partners, including eCOGRA, if a complaint arises

Data Security

Join us at Royal Panda today knowing that we are committed to protecting your data through industry-standard encryption, secure servers, and restricted internal access. Whenever you complete your royalpanda casino login or redeem a royal panda casino bonus code, your information travels through secure protocols. While we take every reasonable precaution, we encourage you to safeguard your own login credentials at all times.

Data Retention

We at RoyalPanda retain your personal data for as long as your account remains active, and for a further period afterward as required by Maltese gaming regulations and anti-money laundering laws. Once these retention obligations expire, we securely delete or anonymize your information.

Your Rights

Under applicable data protection laws, including the GDPR, you have several rights regarding the personal information we hold about you.

• You have the right to request access to the personal data we hold about your royalpanda account
• You may ask us to correct any inaccurate or incomplete information
• You can request deletion of your data, subject to our legal and regulatory retention obligations
• You may object to or restrict certain processing, including marketing communications about a royalpanda bonus or royalpanda casino bonus
• You have the right to data portability and to lodge a complaint with the Information and Data Protection Commissioner in Malta

To exercise any of these rights, you can contact our Data Protection Officer at dpo@leovegasgroup.com, or reach our support team via help@royalpanda.com.

International Data Transfers

We at RoyalPanda guarantee that appropriate safeguards apply whenever your data crosses borders. Because we serve players across Brazil, Canada, Chile, Finland, India, Ireland, New Zealand, Norway, and Peru, your information may be transferred outside your home country under standard contractual clauses where required.

Restricted Jurisdictions

Choose Royal Panda knowing we operate responsibly — we do not offer our services to residents of Afghanistan, Curaçao, Cyprus, Ethiopia, Iran, Iraq, Kuwait, Somalia, Syria, the United States, Yemen, or any jurisdiction where online gaming is prohibited. If you attempt to access our services from a restricted location, we reserve the right to suspend your account.

Children's Privacy

Our services are strictly intended for individuals aged 18 and above, or the legal age in your jurisdiction. We do not knowingly collect personal data from minors and take immediate action to close any account found to belong to an underage user.

Changes to This Policy

Our RoyalPanda team provides regular updates to this policy to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Continued use of your account after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your data, please contact our support team via live chat, email at help@royalpanda.com or support@royalpanda.com, or by phone at +46 8 124 11 401. Our Data Protection Officer is also available at dpo@leovegasgroup.com for privacy-specific inquiries.